Challenge
Aftersales teams dedicate significant time to manually registering repair invoices in insurance company portals. This manual work carries a high risk of omissions and errors, and any delay in registration pushes back cash inflow from insurers.
Solution
A virtual worker joins the aftersales team to take on the insurance invoicing process from start to finish. It reads completed repair reports from the ERP's aftersales module, enters the relevant data into the corresponding insurance portal, and checks that ERP and portal amounts match before registering the invoice for payment. This keeps every repair invoiced without delay, safeguards cash flow, and gives the aftersales team a reliable, auditable process.
Virtual worker workflow overview
Works with any ERP (Serauto, and others)
Works with any insurance portal (Mutua, Mapfre – Mensalect, and others)
Registers invoices as soon as repairs are completed, accelerating cash inflow
Cross-checks ERP and insurance portal amounts and flags any discrepancy to the aftersales team
Ensures every repair report in the ERP is processed and reconciled, leaving no invoice behind
Key capabilities
